What is exit-intent AI chat for Shopify?

Exit-intent AI chat for Shopify prompts shoppers who hesitate instead of waiting for a bubble click. Chat Squeeze can show a timed or scroll-triggered message above the launcher. Clicking it opens sales chat from your live catalog.

How does Chat Squeeze handle exit-intent moments?

On generic and collection pages, Chat Squeeze can show the prompt after a delay. On product pages, it can show after a delay or once the shopper has scrolled about 85% of the page. Click opens chat so the buying question can still get an answer.

What happens when a shopper clicks the exit-intent prompt?

Click opens chat. Chat Squeeze does not auto-send a message. The shopper starts the conversation, then Chat Squeeze can show a catalog card and add a real variant to cart. Keep a helpdesk for post-purchase tickets.

How is exit-intent AI chat different from a discount popup?

A discount popup captures an email or code. Exit-intent AI chat starts a sales conversation: a timed or scroll-triggered prompt, then catalog answers and a real next step in chat. Support macros (Gorgias, Shopify Inbox) close tickets after checkout. Use sales chat when the shopper is still choosing.

How is Chat Squeeze priced for exit-intent AI chat?

Chat Squeeze uses a flat monthly plan by catalog size and AI message limit. Playground is free. Paid Shopify plans: Starter $22.99, Growth $45.99, Pro $89.99, Premium $169.99, Ultra $299.99. There is no per-resolution or per-conversation fee. Paid plans include a 30-day free trial. See the pricing page for current plan limits.

Exit-Intent AI Chat for Shopify

Why exit-intent moments matter before checkout

A shopper who lingers on a product page, scrolls without adding to cart, or sits idle on a collection is still choosing. They still have a buying question: size, variant, bundle, shipping, or whether this is the right SKU. If chat waits for a click on the bubble, that question leaves with them.

Support tools are built for after checkout. Refunds, damaged items, and live-agent queues are operations work. Exit-intent moments are pre-purchase work. Treating hesitation as a support case means you answer too late, or you answer with a macro that cannot show a product. That split is covered in Shopify AI chat for sales vs support.

How Chat Squeeze handles exit-intent on Shopify

Chat Squeeze prompts shoppers at exit-intent moments with a timed or scroll-triggered message above the launcher. Click opens chat.

Generic and collection pages. The prompt can appear after a delay, so browsers who linger still get a chance to ask.
Product pages. The prompt can appear after a delay or once the shopper has scrolled about 85% of the page - the stretch where size, shipping, and "is this the one?" questions usually stall.

That prompt is how Chat Squeeze introduces sales chat on the page. Answers still come from the live synced catalog. Catalog sync and going live are in the Shopify AI chat agent setup guide.

What happens when the shopper clicks

Click opens chat. Chat Squeeze does not auto-send a message. The shopper still starts the conversation, which keeps the thread a real buying question instead of a scripted blast.

After chat is open, Chat Squeeze can show a catalog card with image, price, and the matched variant, then add that item to cart from the conversation. See Shopify AI chatbot that adds to cart in chat. Cart-aware help can see what is already in the cart and ask before suggesting an add-on.

Install from the Shopify App Store. Common product and setup questions are on the FAQ.

Exit-intent AI chat vs popups and support macros

Exit-intent AI chat is a sales conversation at the hesitation moment. A coupon overlay and a ticket macro are different jobs.

Discount popup

Email or code overlay
Same offer on every page
No catalog answer
No add-to-cart in chat

Support macro

Refund, shipping, exception
After checkout
Ticket and live-agent queue
Not a buying step

Exit-intent AI chat

Timed or scroll-triggered prompt
Answers from live catalog
Click opens chat
Product card and real CTA

Keep Gorgias, Shopify Inbox, or another helpdesk for post-purchase tickets. Use exit-intent AI chat when the shopper is still choosing. Chat Squeeze tracks orders in chat, but it is not a replacement for a helpdesk queue.

Pricing model note: flat monthly, not per-resolution

Chat Squeeze uses one monthly price per plan. Limits are products and AI messages, not tickets resolved. Playground is free (up to 2,000 products, 50 AI messages total). Paid plans start at $22.99/month for Starter. Growth is $45.99, Pro is $89.99, Premium is $169.99, and Ultra is $299.99. Paid plans include a 30-day free trial. There is no per-resolution or per-conversation fee.

That billing unit fits sales chat. One shopper may ask several product questions after they open chat from an exit-intent prompt, before they add to cart. Current Chat Squeeze limits are on the pricing page.

FAQ: Exit-intent AI chat for Shopify

What is exit-intent AI chat for Shopify?: Exit-intent AI chat for Shopify prompts shoppers who hesitate instead of waiting for a bubble click. Chat Squeeze can show a timed or scroll-triggered message above the launcher. Clicking it opens sales chat from your live catalog.
How does Chat Squeeze handle exit-intent moments?: On generic and collection pages, Chat Squeeze can show the prompt after a delay. On product pages, it can show after a delay or once the shopper has scrolled about 85% of the page. Click opens chat so the buying question can still get an answer.
What happens when a shopper clicks the exit-intent prompt?: Click opens chat. Chat Squeeze does not auto-send a message. The shopper starts the conversation, then Chat Squeeze can show a catalog card and add a real variant to cart. Keep a helpdesk for post-purchase tickets.
How is exit-intent AI chat different from a discount popup?: A discount popup captures an email or code. Exit-intent AI chat starts a sales conversation: a timed or scroll-triggered prompt, then catalog answers and a real next step in chat. Support macros (Gorgias, Shopify Inbox) close tickets after checkout. Use sales chat when the shopper is still choosing.
How is Chat Squeeze priced for exit-intent AI chat?: Chat Squeeze uses a flat monthly plan by catalog size and AI message limit. Playground is free. Paid Shopify plans: Starter $22.99, Growth $45.99, Pro $89.99, Premium $169.99, Ultra $299.99. There is no per-resolution or per-conversation fee. Paid plans include a 30-day free trial. See the pricing page for current plan limits.